Sector Snapshot · Commercial Services & Supplies

Services Now Power More Than Half of India's Economy

A fast-read primer on India's services sector — the backdrop against which we benchmark every company's cost structure in this category.

55%

Services' share of India's GVA, FY25

US$465-475 bn

Projected services exports, FY26

30%

Services' share of total employment

9.1%

Projected services sector growth, FY26

55%

India's share of the global IT/BPM sourcing market

Exports and Economic Share Are Both Rising

Services exports keep climbing, and the sector's share of national output keeps growing with it.

Services Exports (US$ billion)

FY25 → FY26 forecast

$387bn

FY25

$470bn

FY26F

Services' Share of GVA

2013-14 → 2024-25

51%

2013-14

55%

2024-25

What's Pushing the Sector Forward

A global sourcing hub, robust demand growth, and heavy FDI inflows define the sector.

Global Hub

India commands 55% of the global IT/BPM sourcing market
1,700+ Global Capability Centres employ ~19 lakh professionals

Robust Demand

Services sector projected to grow 9.1% in FY26, up from 7.2% in FY25
India is the world's 7th-largest services exporter

Policy & Investment

Services receive ~80.2% of total FDI inflows (2023-25)
Budget 2026-27 targets a 10% global share in services exports by 2047

Recent Developments

A sample of the industry-wide and policy moves shaping the sector through early 2026.

→ India's services exports are projected to reach US$465-475 billion in FY26, up from US$387 billion in FY24-25.
→ The services sector's contribution to GVA hit a historic high of 56.4% in FY26 (first advance estimates).
→ India's gig economy workforce grew from 77 lakh (FY21) to 120 lakh (FY25), a 55% rise.
→ India climbed to 38th position out of 133 economies in the Global Innovation Index 2025.
→ Karnataka, Maharashtra, Tamil Nadu and Telangana together account for ~40% of services output.
→ Union Budget 2026-27 proposes tax holidays until 2047 for foreign companies delivering cloud services from India.

Companies We Benchmark in This Sector

Listed Indian Commercial Services & Supplies companies in tDoBe's cost-benchmarking coverage.

Redington

Firstsource Solutions

eClerx Services

International Gemological Institute India

WeWork India Management

MMTC

Inox Green Energy Services

Indiabulls Enterprises

NESCO

NDR InvIT Trust

Smartworks Coworking Spaces

CMS Info Systems

Quess Corp

MSTC

Sanghvi Movers

Hemisphere Properties India

Landmark Industries

See How These Companies Compare on Cost

The numbers above set the stage. Our Report translates it into a company-by-company cost benchmark — down to the category — so you can see exactly where a business sits against its peers.

Explore the Commercial Services & Supplies Report