Sector Snapshot · Commercial Services & Supplies

Services Now Power More Than Half of India's Economy

A fast-read primer on India's services sector — the backdrop against which we benchmark every company's cost structure in this category.

55%
Services' share of India's GVA, FY25
US$465-475 bn
Projected services exports, FY26
30%
Services' share of total employment
9.1%
Projected services sector growth, FY26
55%
India's share of the global IT/BPM sourcing market

Exports and Economic Share Are Both Rising

Services exports keep climbing, and the sector's share of national output keeps growing with it.

Services Exports (US$ billion)

FY25 → FY26 forecast

$387bn
FY25
$470bn
FY26F

Services' Share of GVA

2013-14 → 2024-25

51%
2013-14
55%
2024-25

What's Pushing the Sector Forward

A global sourcing hub, robust demand growth, and heavy FDI inflows define the sector.

Global Hub
  • India commands 55% of the global IT/BPM sourcing market
  • 1,700+ Global Capability Centres employ ~19 lakh professionals
Robust Demand
  • Services sector projected to grow 9.1% in FY26, up from 7.2% in FY25
  • India is the world's 7th-largest services exporter
Policy & Investment
  • Services receive ~80.2% of total FDI inflows (2023-25)
  • Budget 2026-27 targets a 10% global share in services exports by 2047

Recent Developments

A sample of the industry-wide and policy moves shaping the sector through early 2026.

Companies We Benchmark in This Sector

Listed Indian Commercial Services & Supplies companies in tDoBe's cost-benchmarking coverage.

Redington
Firstsource Solutions
eClerx Services
International Gemological Institute India
WeWork India Management
MMTC
Inox Green Energy Services
Indiabulls Enterprises
NESCO
NDR InvIT Trust
Smartworks Coworking Spaces
CMS Info Systems
Quess Corp
MSTC
Sanghvi Movers
Hemisphere Properties India
Landmark Industries

The Cost Benchmark — What We Actually FoundtDoBe Think Report

The market facts above are public background. What follows is tDoBe's own work: every "Other Expenses" line from these companies' own financial records, read by hand and sorted into one clear set of categories — not a keyword search, not each company's own way of reporting it.

26.3%
tDoBe Average — Other Expenses as % of net revenue
58.0×
Gap between the highest and lowest company
13
Cost categories, sorted by meaning
2.5%
Biggest single category — Miscellaneous & Others
FY24/25
Latest available financial records

Where Companies Land — Total Other Expenses

Each mark is one company's total Other Expenses as % of net revenue. No company is named here.

26.3%
0%10%20%30%40%50%60%

tDoBe Average by Cost Category

Ranked from biggest to smallest.

Miscellaneous & Others
2.5%
Legal & Professional Fees
1.9%
Power & Fuel/Utilities
0.7%
Travel & Conveyance
0.4%
Repairs & Maintenance
0.4%
Total Other Expenses
26.3%
Where the Cost Really Sits

General overheads and professional or legal costs are the two largest identifiable categories, typical of a sector built on services rather than physical products.

Why the Range Is So Wide

This is one of the widest ranges we've measured. This sector code covers very different kinds of businesses, from asset-heavy operators to pure services firms, so the spread reflects business-model differences far more than efficiency.

Why the Comparison Is Fair

We use each company's own standalone financial records — not group numbers, not each company's own labels. Every cost line is read by hand and placed into one common set of categories, so every company is compared the same way.

See Where Your Own Company Stands

This is the free, sector-wide view. It tells you where Commercial Services & Supplies stands as a whole — not where your own company stands against it, category by category, in rupees.

Report
$999
Your company, named, benchmarked against the sector. Every category broken out and explained. Delivered in about a week.
Consulting
$4,999
7 working days. We work straight from your own records, on the categories you want answered first.

A below-average number is a reason to call too — the benchmark keeps improving as we go.

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Compiled from public government and industry sources, February 2026 update · Figures rounded · tDoBe sector snapshot, for informational purposes · Cost Benchmark findings compiled from companies' own financial records, FY2024/25.