Sector Snapshot · Other Consumer Services

India's Gig Economy and Digital Services Workforce Surges

A fast-read primer on India's broader consumer services sector, including education and events — the backdrop against which we benchmark every company's cost structure in this category.

55%
Services' share of India's GVA, FY25
9.1%
Projected services sector growth, FY26
120 lakh
Gig economy workforce, FY25 (from 77 lakh in FY21)
30%
Services' share of total employment
~20%
Digital economy's projected share of national income by 2029-30

The Gig Economy and Digital Economy Are Both Scaling

India's flexible workforce and digital economy footprint have both expanded sharply in just a few years.

Gig Economy Workforce (lakh)

FY21 → FY25

77 lakh
FY21
120 lakh
FY25

Digital Economy's Share of GDP

2022-23 → 2029-30 forecast

11.74%
2022-23
~20%
2029-30F

What's Pushing the Sector Forward

Structural growth, a nationwide skilling push, and heavy FDI inflows define this segment.

Structural Growth
  • Gig economy workforce grew 55% in four years
Skilling & Digital Reach
  • Digital economy's GDP share set to nearly double by 2029-30
Policy & Investment
  • Services receive ~80.2% of total FDI inflows, 2023-25

Recent Developments

A sample of the industry-wide and policy moves shaping the sector through early 2026.

Companies We Benchmark in This Sector

Listed Indian Other Consumer Services companies in tDoBe's cost-benchmarking coverage.

Physicswallah
SIS
Shanti Educational Initiatives
NIIT Learning Systems
Veranda Learning Solutions
NIIT
Jaro Institute of Technology
Exhicon Events Media Solutions
Vinsys IT Services
Aptech
Global Education
Career Point Education
Mach Travel Solutions
CL Educate
Arihant Academy
Zoo Learn
E Factor Experiences
Flywings Simulation

The Cost Benchmark — What We Actually FoundtDoBe Think Report

The market facts above are public background. What follows is tDoBe's own work: every "Other Expenses" line from these companies' own financial records, read by hand and sorted into one clear set of categories — not a keyword search, not each company's own way of reporting it.

35.3%
tDoBe Average — Other Expenses as % of net revenue
14.8×
Gap between the highest and lowest company
17
Cost categories, sorted by meaning
2.5%
Biggest single category — Legal & Professional Fees
FY25/26
Latest available financial records

Where Companies Land — Total Other Expenses

Each mark is one company's total Other Expenses as % of net revenue. No company is named here.

35.3%
0%15%30%45%60%75%90%105%

tDoBe Average by Cost Category

Ranked from biggest to smallest.

Legal & Professional Fees
2.5%
Miscellaneous/Others
2.4%
Travel & Conveyance
1.3%
Rent & Occupancy
1.0%
Advertising & Sales Promotion
1.0%
Total Other Expenses
35.3%
Where the Cost Really Sits

Legal & Professional Fees leads at 2.5% of revenue, just ahead of Miscellaneous/Others (2.4%) and Travel & Conveyance (1.3%) — outsourced professional services and platform costs dominate over physical materials or logistics in this people- and services-heavy sector.

Why the Range Is Wide

Six genuinely different businesses share this one sector code — events and media, higher education, corporate training, EdTech, security and facility services, and IT training. That mix, more than any efficiency gap, drives the 14.8x spread.

One Company Held Back

One company's standalone filing is a holding-company profile — nearly all its balance sheet is investments and loans to subsidiaries, where its real operations actually sit — so it's kept in the full workbook for reference, just not in the averages.

See Where Your Own Company Stands

This is the free, sector-wide view. It tells you where Other Consumer Services stands as a whole — not where your own company stands against it, category by category, in rupees.

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$999
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Compiled from public government and industry sources, February 2026 update · Figures rounded · tDoBe sector snapshot, for informational purposes · Cost Benchmark findings compiled from companies' own financial records, FY2025/26.